g999 bat Privacy Policy
Full details on how your personal information is collected, stored and kept secure.
This privacy policy applies to all services and operations of the g999 bat platform. By registering on our site or using our services, you are considered to have accepted the terms of this policy. For full details on our general terms of use, please read the Terms and Conditions.
1. Introduction and Scope of Policy
g999 bat is an online betting and casino platform that provides services to users in Bangladesh. We place the highest priority on the privacy of our users. The information set out in this policy will tell you what kinds of personal data g999 bat collects, why it collects them, and how they are used and kept secure.
This privacy policy applies equally to the g999 bat website (https://g999bat.cam), mobile application, and other digital services. If you use any of our services, this policy establishes the basis for managing information between you and us.
We are committed to creating a safe and responsible environment for our users. Reading our Responsible Gaming guidelines will help you understand how we approach your protection as a whole.
2. Information We Collect
g999 bat collects various types of personal information in order to deliver its services properly. This information is collected in three main ways.
2.1 Registration Information
Information you provide when creating an account:
- Full name (as on your ID card)
- Date of birth (for age verification — to confirm the 21+ age requirement)
- Mobile number (Bangladeshi)
- Email address
- bKash, Nagad, Rocket or Upay account number (for transactions)
- Password chosen by the user
2.2 Automatically Collected Information
When you use our platform, the following information is collected automatically through technical means:
- IP address and device identification information
- Browser type and operating system version
- Login time, session duration and activity history
- Cookie and local storage data
- Referral source (where you came from before visiting the site)
2.3 Transaction-Related Information
During deposits and withdrawals, the relevant transaction records, amounts, methods and timestamps are saved automatically. This information is used to ensure financial security and prevent fraud.
3. Purpose of Using Information
g999 bat uses the information it collects for the following specific purposes:
- To create, verify and manage accounts
- To confirm user age and identity (to comply with the 21+ rule)
- To process deposits and withdrawals
- To send information about bonuses, offers and promotions
- To provide customer support — via live chat and email
- To maintain the security and integrity of the platform
- To detect and prevent fraudulent activity
- To improve the quality of our services and develop new features
- To meet legal obligations
We never sell your information to third parties or rent it out for marketing purposes. Information sharing is discussed in detail in Section 5.
4. Cookies and Tracking Technology
g999 bat uses cookies on its website. Cookies are small text files stored on your device that help improve the experience on the site.
4.1 Essential Cookies
These cookies are necessary for the basic functioning of the site — such as maintaining login sessions, remembering language preferences and performing security checks. Without them the site will not work properly.
4.2 Analytical Cookies
These cookies tell us how users are using the site — which pages are viewed most, how long users stay, and so on. This information is fully anonymous and we use it only to improve our services.
4.3 Cookie Controls
You can turn off non-essential cookies through your browser settings. Keep in mind that disabling certain cookies may limit some functionality of the site.
5. Information Sharing and Disclosure
g999 bat strictly ensures the protection of user information. We may share information with third parties only in the following limited circumstances:
- Payment processors: Only the necessary information is shared with mobile banking services such as bKash, Nagad, Rocket and Upay to complete transactions.
- Service providers: Technology companies that help operate our platform, which work under strict confidentiality agreements.
- Legal obligations: Information may need to be provided under a court order or a lawful request from law enforcement authorities.
- Fraud prevention: Information may be shared with security partners as needed to investigate fraudulent activity.
Your personal information will not be shared with third parties for any purpose other than those listed above — and never with advertisers or marketing agencies.
6. Data Retention and Security
6.1 Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, certain information may be kept for a period of time as required for legal and financial record-keeping.
6.2 Security Measures
g999 bat uses industry-standard technology to protect user information:
- SSL encryption — all data transfers are secured
- Passwords stored in encrypted form — never in plain text
- Automated system to detect suspicious logins
- Two-layer security through OTP verification
- Regular security audits and vulnerability assessments
- Restricted staff access — only those who need it can view data
6.3 Response to a Data Breach
If a data security breach occurs for any reason, we will promptly notify affected users and take the necessary protective measures.
7. User Rights
Every user registered at g999 bat has the following rights over their own information:
7.1 Right to Access Information
You can request a copy of the information stored about you from our support team at any time.
7.2 Right to Correct Information
If any information in your account is incorrect, you can request a correction through our live chat or email support.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, we may be required to retain some information for legal, security or financial record-keeping purposes.
7.4 Right to Opt Out of Marketing Communications
You can stop receiving promotional messages from us at any time. Contact our support channels for this.
8. Protection of Minors' Information
g999 bat strictly does not provide services to anyone under 21 years of age. Age is verified during our registration process, and if an underage account is identified, it is immediately closed and the related information is deleted.
If you believe a minor has registered on our site, please inform our support team. To learn about our overall responsible gaming policy, visit our Responsible Gaming page.
9. Third-Party Links and Services
The g999 bat platform may incorporate software from game providers such as Pragmatic Play, Evolution, PG Soft, JILI, and others. These providers have their own privacy policies, for which g999 bat is not responsible.
When using payment services (bKash, Nagad, Rocket, Upay), you connect directly with those services and their own privacy policies apply.
10. Policy Changes and Updates
g999 bat reserves the right to change this privacy policy when necessary. If any significant changes are made, we will publish a notice on the website and registered users will be informed via email or the app.
Continued use of the site after changes have been made will be considered acceptance of the revised policy. It is therefore recommended that you review this page regularly. For any questions about the general terms of use, you may visit our FAQ page.
11. Contact Us
If you have any questions, concerns or complaints about this privacy policy, please contact us. Our support team is available seven days a week, twenty-four hours a day to assist in both Bengali and English.